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Security

Gobbler takes your file security and privacy very seriously.

  • All transmission of file data and metadata occurs over an encrypted channel
  • Files stored on the cloud server are 256-bit AES encrypted
  • No users can access your files unless you choose to share with them
  • Gobbler uses Amazon s3, your data is distributed over several large-scale data centers
  • Amazon uses military grade perimeter control berms, video surveillance, and professional security staff to keep their data centers physically secure
  • Amazon s3 provides protection against network security interference such as packet sniffing, Distributed Denial of Service (DDoS) attacks and Man in the Middle (MITM) attacks

Secure Transfers

All transmission of authentication data and all network requests occur over an encrypted channel (SSL). Files are encrypted before leaving your computer and remain encrypted throughout transit. Any data transferred from Gobbler over the Internet is securely encrypted and safe from interception and/or eavesdroppers.

Gobbler uses Amazon’s Web Services to supply its back-end. This service employs significant protection against network security issues such as packet sniffing, Distributed Denial of Service (DDoS) attacks and Man in the Middle (MITM) attacks.

Secure Storage

Gobbler uses the same secure methods used by the most security-conscious organizations, such as banks and the military, to protect your data. Each file is encrypted with its own unique encryption key using the AES-256 standard before it ever leaves your computer, sent as encrypted data, and stored in encrypted form on our servers.

Gobbler uses Amazon S3 for data storage. Amazon stores its data over several large-scale data centers. Amazon uses military grade perimeter control berms, video surveillance, and professional security staff to keep their data centers physically secure.

More information on Amazon's security can be found at Amazon Web Services' website http://aws.amazon.com/security/.

Your Data is Backed Up

Gobbler and Amazon keep multiple redundant backups of all data over multiple locations to prevent the remote possibility of issues occurring in data centers.

Privacy Policy

The information provided in your account profile is used internally for support, maintenance, and improvement of the Gobbler service. We understand and guard your privacy to the best of our ability. We do our utmost to protect your information from unauthorized access.

A copy of our full privacy policy can be found at: https://www.gobbler.com/policy/privacy

Only a select few Gobbler administrators will be able to directly access your files if you need assistance, and will only do so in response to support requests. All such accesses are logged.

Where else can I find information on Gobbler security?

You can find it scattered throughout the Help Center. For example:

  • How secure is Gobbler?
  • Where are my files stored?

If you have additional questions, please don’t hesitate to ask us at http://community.gobbler.com

I think I've found a security exploit. Where do I report security concerns?

Our top priority is making Gobbler safe for all of its users. While we're very confident in our security process, we will investigate any and all reported security concerns with any of Gobbler’s services or software.

For a direct line to our security team or to report security problems email security@gobbler.com

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